Refund Policy

Refund Policy

We accept requests for refunds and exchanges within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note that these items are non-returnable and non-refundable:

• Downloadable products
• Meditation Oils

There are certain situations where we cannot accept a return, process an exchange nor issue a refund:

• Book with obvious signs of use.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on the processing time of your credit card company and bank.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at information@mothermeerafoundationusa.org.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at information@mothermeerafoundationusa.org and send your item with a copy of your receipt to: P.O. Box 3453, Boulder, CO, 80307, United States.

Shipping

To return your product, mail your product to: P.O. Box 3453, Boulder, CO, 80307, United States and include a copy of your receipt. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it will take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive